OPEN 24/7  ·  LICENSED & INSURED IN ILLINOIS  ·  SERVING WAUKEGAN & LAKE COUNTY
★ 5Star Plumbing — Waukegan
939 W IRVING PARK RD · STREAMWOOD, IL 60107
FILE NO. 001 — LAKE COUNTY, IL

Plumbing Trouble Doesn't Wait for Business Hours_

Frozen line at midnight, sump pump giving out in a spring storm — one licensed crew, dispatched from Streamwood, covering Waukegan and Lake County.

Response TimeUnder 1 Hour
Licensed & InsuredIllinois #PL-000217
Customer Rating4.9 / 5 (241)
Written QuoteBefore Any Work
→ CALL NOW: (224) 394-6932 | Request a Written Quote ↴
THE JOB LIST

What We Fix

Six services cover most of what Lake County homes and businesses call about.

01

Frozen & Burst Pipe Repair

Thawing, repair, and re-insulation before a hard freeze does real damage.

WINTER CALL
02

Sump Pump Repair & Installation

Primary and battery-backup systems so the basement stays dry through a storm and an outage.

STORM SEASON
03

Drain & Sewer Cleaning

Camera-guided clearing for slow drains, root intrusion, and recurring backups.

MOST REQUESTED
04

Water Heater Repair & Install

Tank and tankless units, same-day replacement available on most models.

SAME-DAY
05

Sewer Line Repair

Trenchless options minimize digging in yards already tight on space.

TRENCHLESS
06

Fixture & Faucet Installation

Sinks, faucets, toilets, and disposals installed and sealed correctly.

FLAT RATE
THE RECORD

Numbers We're Held To

45min

Avg. Response Time

From your call to a technician at the door, most days.

4.9

Rating Across 241 Reviews

Verified through Google and Yelp, not hand-picked quotes.

19

Years Serving Lake County

Same company, same license number, since 2007.

1yr

Workmanship Warranty

Written into every invoice, no fine print.

HOW IT WORKS

Three Steps, One Visit

Call or Request Online

Tell us what's happening — dispatch gives a real arrival window, not a guess.

Free On-Site Diagnosis

A licensed technician inspects the issue and writes a flat price before starting.

Fixed & Warrantied

Work completed same visit whenever possible, backed by a 1-year warranty.

LETTERS FROM THE FILE

What Lake County Says

"Frozen line burst during the cold snap and they had someone out that night. Wrapped and repaired before it flooded the basement."
Karolina Nowak, Waukegan, IL ★★★★★
"Sump pump failed during spring runoff. They swapped it same day with a battery backup this time."
Marcus Webb, Gurnee, IL ★★★★★
"Gave me a written quote before touching anything, and the final bill matched it exactly."
Denise Faulkner, North Chicago, IL ★★★★★
TERRITORY INDEX

Where We Answer Calls

Dispatched from Streamwood, focused on Waukegan and greater Lake County.

Waukegan60085
North Chicago60064
Gurnee60031
Zion60099
Grayslake60030
Round Lake Beach60073
Streamwood (HQ)60107
Elgin60120
Q & A

Frequently Asked Questions

Q:Do you handle frozen and burst pipes in winter?
A:Yes, it's one of our most common Lake County winter calls. We thaw and repair the line and can insulate exposed pipe to prevent a repeat freeze.
Q:Do you install battery-backup sump pumps?
A:Yes. Given how often storms knock out power here, most customers pair a primary pump with a battery backup so the basement stays dry during an outage.
Q:Are you licensed in Illinois?
A:Yes, we hold a full Illinois plumbing license and carry general liability insurance on every job.
Q:Do you give a written quote before starting work?
A:Always. You get a flat, written price after a free diagnosis, before any work begins.
Q:Which areas do you serve?
A:Waukegan, North Chicago, Gurnee, Zion, and the rest of Lake County, plus our home base of Streamwood and the northwest suburbs.
Q:Is there a warranty on the work?
A:Every repair carries a 1-year workmanship warranty, and installed parts carry the manufacturer's warranty.
GET IN TOUCH

Request Service

Phone(224) 394-6932
Emailinfo@5starplumbingwaukegan.com
Office939 W Irving Park Rd, Streamwood, IL